Privacy policy.
At REP. Hong Kong, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us by individuals who engage in our personal training services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect:
We may collect the following types of personal information from clients:
Contact information (such as name, email address, phone number)
Health and fitness-related information (such as medical history, fitness goals, exercise preferences)
Billing and payment information (such as credit card details, billing address)
Use of Personal Information:
We may use the collected personal information for the following purposes:
Provide and personalize our personal training services
Communicate with clients regarding appointments, updates, and relevant information
Process payments and manage billing
Tailor training programs based on individual needs and preferences
Monitor progress and track performance
Comply with legal obligations and protect the rights and safety of clients and others
Data Retention:
We will retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize personal information when it is no longer needed.Information Sharing and Disclosure:
We do not sell, trade, or rent clients' personal information to third parties. However, we may share personal information with the following entities or in the following circumstances:
Trusted service providers: We may engage third-party service providers who assist us in operating our business, such as payment processors or software providers. These providers are contractually obligated to protect the confidentiality and security of personal information and may only use it for the purposes specified by us.
Legal requirements: We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.
Consent: We may share personal information with third parties if we have obtained clients' explicit consent to do so.
Data Security:
We implement industry-standard security measures to protect the personal information we collect and maintain. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Clients are responsible for maintaining the confidentiality of their account credentials and should notify us immediately of any unauthorized access or use of their account.Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage clients to review this Privacy Policy periodically for any updates.Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [insert contact information].
By engaging in our personal training services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.